Privacy Policy

Last Updated: 30/01/2025

This Privacy Policy outlines how Pair It ("we," "us," "our," or "Site") collects, uses, discloses, and protects your personal information when you visit or use our website, shop with us, or otherwise engage with our services. By using Pair It's services, you agree to the collection, use, and disclosure of your personal data as outlined in this policy.

If you do not agree with the terms of this Privacy Policy, please refrain from using our website or services.

Changes to This Privacy Policy

We may update our Privacy Policy occasionally to reflect changes in our practices, operational needs, or legal requirements. All updates will be posted on this page, with the "Last Updated" date amended accordingly.

How We Collect and Use Your Personal Information

To provide and improve our services, we collect various types of personal information from you when you interact with our Site. The information we gather depends on how you use our services (such as purchasing products, signing up for newsletters, or contacting us for support).

Types of Personal Information We Collect:

  • Personal Details: Name, email address, phone number, shipping and billing addresses.
  • Order Information: Order details, purchase history, payment confirmation, and other transaction-related data.
  • Account Information: Username, password, security questions.
  • Usage Data: Information about your interaction with our website, such as browsing history, IP address, and device information collected through cookies.
  • Customer Support Data: Information shared during communication with our customer service team.

How We Use Your Personal Information:

  • Order Fulfillment: We use your personal information to process payments, ship orders, and communicate with you about your purchases.
  • Marketing and Advertising: We may use your data for targeted marketing purposes, including sending promotional offers or product updates via email, SMS, or other platforms.
  • Account Management: To provide account-related services and communicate with you about your account activities.
  • Security and Fraud Prevention: We monitor and protect your information from fraudulent or unauthorized activities.
  • Legal Obligations: We may use your personal information to comply with applicable laws or respond to legal requests, subpoenas, or other obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience on our Site. Cookies allow us to remember your preferences and offer personalized services, including remembering items in your cart. You can control your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Information We Collect From Third Parties

In some cases, we may receive personal information from third-party service providers. These include payment processors, IT support services, or advertising partners. This data helps us improve your shopping experience, provide customer support, and tailor marketing to your interests.

How We Protect Your Personal Information

We use industry-standard security measures to safeguard your personal information. However, please be aware that no security system is 100% secure, and we cannot guarantee the absolute protection of your data. We recommend that you protect your account information and notify us immediately if you believe your account has been compromised.

Sharing Your Personal Information

We may share your personal data with third parties in the following scenarios:

  • Service Providers: We partner with trusted vendors, including payment processors, marketing partners, and fulfillment services, to deliver products and services on our behalf.
  • Business Transactions: If our company undergoes a merger, acquisition, or sale, your personal information may be transferred.
  • Legal Compliance: We may disclose your information if required by law, in response to legal process, or to protect our rights or those of our users.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data.
  • Opt-Out: You can opt out of receiving marketing communications at any time through the unsubscribe link provided in our emails or by contacting us directly.
  • Withdrawal of Consent: Where we process your data based on consent, you may withdraw that consent at any time.

For more information or to exercise your rights, please contact us at [contact details].

Third-Party Websites and Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

If you reside outside the country where our servers are located, please be aware that your data may be transferred, stored, or processed in another country, including the United States. We comply with relevant legal requirements, including the EU-US Privacy Shield and the Standard Contractual Clauses, to ensure your data remains protected.

Children’s Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from minors. If we learn that a child has provided us with personal information, we will take steps to delete such data.